Shipping & Returns
Size doesn't fit? The jersey isn't quite what you pictured? It happens, and that's why you have 45 days.
Return or exchange within 45 days
- You can return or exchange any item within 45 days of receiving it.
- It needs to come back the way it arrived: not worn (trying it on is fine), not washed, with all its tags still on.
- Want a different size? We'll exchange it as long as that size is in stock. If it's sold out, you get your money back.
- We don't charge a cancellation fee.
How to return
- Write to us on the Contact Us page: your name, your order number, and what you'd like to return or exchange.
- We'll get back to you with everything you need to send it back.
- Send us the item, and that's it.
When you get your money back
- The refund goes to the payment method you paid with, within 14 days of the day we receive your return notice.
- Return shipping is on you. A faulty item, or one that isn't what you ordered, is on us.
Arrived faulty, or not what you ordered?
- Sorry about that. Write to us, ideally with a photo. We'll collect the item at our expense, and you choose: a new item in its place, or all your money back.
- Package arrived damaged, or missing an item? Take a photo and send it to us within 7 days of delivery, and we'll sort it out.
Shipping
- Shipping is free on every order, with no minimum.
- Your order comes to your door within 10 business days of being confirmed. Business days are Sunday to Thursday, excluding Saturdays and holidays.
- We ship to addresses in Israel only.
- If there's a delay, we'll let you know. If your order hasn't arrived within 10 business days, you can cancel it and get all your money back.
Cancelling under the law
- On top of our 45 days, you always have the right to cancel under Israel's Consumer Protection Law, 1981: you can cancel within 14 days of receiving the item or the order confirmation, whichever is later.
- Senior citizens, people with disabilities and new immigrants (as defined by law) may cancel within 4 months if the order involved a conversation with us, including on WhatsApp or chat.
- To cancel, let us know on the Contact Us page, with your name and order number.
Questions?
Write to us on the Contact Us page, and we'll be happy to help.